Perdue Farms, Inc.

Sales Support Partner

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Description/Job Summary

Ensures accurate, timely and efficient order management for all customers. Supports the assigned Sales Director by providing accurate and timely communication with customers. Provides administrative support for Sales Directors as needed. 

Responsibilities/Duties

  •  Assist Sales Directors with completion of Product Deficiency Reports, Promotion Requests and other administrative forms as requested
  • Maintain assigned customer files to ensure accuracy of contact information and price levels
  • Obtain all orders before order deadlines
  • Enter orders, ensuring accuracy of item codes, case quantities, prices and ship dates
  • Verify accuracy of order with customer by providing order confirmation
  • Monitor order patterns and assist customers with their ordering process
  • Communicate deviations from order quantities or delivery dates to customers in a timely and professional manner
  • Distribute invoices for each order shipped
  • Process credits in a timely manner. Provide backup documentation to support credits. Communicate denied credits to the customer and accounts receivable
  • Maintain regular contact with assigned sales directors, regional managers and accounts
  • Assist Sales Directors and Managers by calling accounts to sell long and close-dated product

Required Experience

  • Experience in customer service related activities
  • Experience working in a retail or wholesale company environment strongly preferred

Required Education

High school diploma or equivalent required

Required Qualifications

  • Must be able to prioritize in order to complete all tasks within the allotted timeframe
  • Must exhibit politeness, confidence, tact, patience, and diplomacy while dealing with complex problems
  • Must be proficient in Microsoft Outlook, Word and Excel

The preceding job description has been designed to indicate general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
 

Details

Perdue family of companies is an equal opportunity, affirmative action employer committed to hiring a diverse workforce.
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Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.